GoldStandard Privacy Policy
Last modified: February 1, 2013
Information we collect

We collect information to provide a better online frame design and shopping experience to our users.

We collect information in two ways:
Information you give us.

For example, you may create a GoldStandard Account or use our shopping cart. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card. No credit card information is stored on our site, apart from the last 4 digits, which is used by you or us to identify the card you may have used in connection with a purchase.

Information we get from your use of our services.

This information includes:

Device information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

Log information

When you use our services or view content provided by GoldStandard, we may automatically collect and store certain information in server logs. This may include:
• details of how you used our service
• Internet protocol address.
• device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
• cookies that may uniquely identify your browser or your GoldStandard Account.

Location information

When you use a location-enabled GoldStandard service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and anonymous identifiers

We use various technologies to collect and store information when you visit the GoldStandard site, and this may include sending one or more cookies or anonymous identifiers to your device.

How we use information we collect

We use the information we collect from our services to provide, maintain, protect and improve them, to develop new ones, and to protect the GoldStandard site and its users.

When you contact GoldStandard, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

GoldStandard may process personal information on its servers in a variety of locations around the world. We may process your personal information on a server located outside the country where you live.

Cookies

Cookies are used to process any orders you may place through GoldStandard's website and to provide you with a personalized Goldstandard website visit experience. To place an order and complete your transaction on GoldStandard's goldstandardframes.com website, you must have cookies enabled on your Web browser. (If you don't want to enable cookies but would like to place an order for a GoldStandard frame design, please call us toll free at 1-800-366-4192.) You must also have cookies turned on in order to create or continue to use a personal account on goldstandardframes.com, to access that account online, and to use GoldStandard's online frame design services. Cookies also help us determine which goldstandardframes.com features and tools you use, and which pages you visit on goldstandardframes.com

You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, if your cookies are disabled, the GoldStandard site may not necessarily function as designed in all cases.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are, in the exercise of our sole discretion, unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or would be extremely impractical.

Where we can provide information access and correction, we will do so for free, except where, in the exercise of our sole discretion, it would require a disproportionate effort. Because we aim to maintain our services in a manner that protects information from accidental or malicious destruction, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of GoldStandard unless one of the following circumstances apply:

With your consent

We will share personal information with companies, organizations or individuals outside of GoldStandard when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of GoldStandard if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• meet any applicable law, regulation, legal process or enforceable governmental request.
• enforce applicable Terms of Service, including investigation of potential violations.
• detect, prevent, or otherwise address fraud, security or technical issues.
• protect against harm to the rights, property or safety of GoldStandard, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If GoldStandard is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

GoldStandard exercises reasonable efforts to protect GoldStandard and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL.
• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
• We restrict access to personal information to GoldStandard employees, contractors and agents who need to know that information in order to process it for us, and who are subject to contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

You can shop at www.goldstandardframes.com online with confidence.

Merchant Services
We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (Click here to see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please refer to the Authorize.Net Privacy Policy Authorize.Net Privacy Policy , the terms of which are incorporated herein by reference.

If you visit goldstandardframes.com from a location outside of the United States, you will be connected to goldstandardframes.com's United States-based server via servers located within the United States. All GoldStandard orders will be deemed to be accepted in and fully processed in and shipped from the United States and all information you provide to us will be maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used solely in accordance with this privacy policy and United States laws applicable to the same.

Changes

GoldStandard's Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.